{"id":557,"date":"2023-12-09T17:21:25","date_gmt":"2023-12-09T17:21:25","guid":{"rendered":"http:\/\/shop.eggcellentwork.com\/shop\/?page_id=557"},"modified":"2023-12-09T17:24:15","modified_gmt":"2023-12-09T17:24:15","slug":"return-refund-policy","status":"publish","type":"page","link":"http:\/\/shop.eggcellentwork.com\/shop\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n<h1 class=\"has-text-align-center\"><span style=\"color: #000000;\">REFUNDS &amp; RETURNS POLICY<\/span><\/h1>\n<h3><span style=\"color: #000000;\">Order cancellation<\/span><\/h3>\n<p><span style=\"color: #000000;\">All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.<\/span><\/p>\n<h3><span style=\"color: #000000;\">Refunds<\/span><\/h3>\n<p><span style=\"color: #000000;\">Your satisfaction is our 1 priority. We want you to shop with confidence. That\u2019s why we proudly offer absolute satisfaction guarantees that ensure you\u2019ll receive your item on time and as described.<\/span><\/p>\n<p><span style=\"color: #000000;\">Our highest priority is to make you happy, so everyone who shops on shop.eggcellentwork.com receives the following guarantees:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">full refund if you don\u2019t receive your order;<\/span><\/li>\n<li><span style=\"color: #000000;\">full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing);<\/span><\/li>\n<li><span style=\"color: #000000;\">full or partial refund if the item is not as described or damaged;<\/span><\/li>\n<li><span style=\"color: #000000;\">full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused).<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Full refunds are not available under the following circumstances:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);<\/span><\/li>\n<li><span style=\"color: #000000;\">your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">You can submit refund requests within:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">10 business days after the order is delivered;<\/span><\/li>\n<li><span style=\"color: #000000;\">45 business days since your order was placed. You can do it by sending a message on\u00a0<a style=\"color: #000000;\" href=\"http:\/\/shop.eggcellentwork.com\/shop\/contact-us\/\" data-type=\"URL\" data-id=\"https:\/\/powerfastwheels.com\/contact-us\/\">Contact Us<\/a>\u00a0page.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.<\/span><\/p>\n<h3><span style=\"color: #000000;\">Easy Returns<\/span><\/h3>\n<p><span style=\"color: #000000;\">All our products are backed with a 60-day money back guarantee. Just send us a message on\u00a0<a style=\"color: #000000;\" href=\"http:\/\/shop.eggcellentwork.com\/shop\/contact-us\/\" data-type=\"URL\" data-id=\"https:\/\/powerfastwheels.com\/contact-us\/\">Contact Us page<\/a> or contact us at support@shop.eggcellentwork.com and we will refund the purchase price.<\/span><\/p>\n<p><span style=\"color: #000000;\">We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.<\/span><\/p>\n<p><span style=\"color: #000000;\">Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!<\/span><\/p>\n<p><span style=\"color: #000000;\">Please do not send your purchase back to us unless we authorize you to do so.<\/span><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-557","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/pages\/557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/comments?post=557"}],"version-history":[{"count":2,"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/pages\/557\/revisions"}],"predecessor-version":[{"id":570,"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/pages\/557\/revisions\/570"}],"wp:attachment":[{"href":"http:\/\/shop.eggcellentwork.com\/shop\/wp-json\/wp\/v2\/media?parent=557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}